IPC Technical Support

1. We strongly recommend you to visit FAQ & General FAQ to find answer/solution to your question/issue first. If still no luck, please submit your problem by filling out "Support Form" below.
2. For driver request, please check here, Driver Guideline.

Support Form
Case Status

Thank you for purchasing ECS product. In order to help you to resolve product issue, Elitegroup Computer Systems Co., Ltd. hereby ask you to fill below forms with the product issue you encountered together with your basic information (Name, Email, location and etc.). Our service team will process your request and reply to you as soon as possible. Meanwhile, we will use your information within your country or region and during the term of our operation to provide you with the latest product and event information by sending to your email address. In the event that you intend to exercise your right under Art 3 of the Personal Information Protection Act to inquiry/review, correct, request to discontinue the use or request to delete the personal information or other right,

Please log in with your Email Address and Case ID to check the status of your case.

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	Email Address Case ID